What is Process Improvement and why should I worry about it?
What is Process Improvement and why should I worry about it? Process improvement is really simple, it’s making the most of what you have and creating a system that you can follow which benefits both your business and the customer or client. Sounds easy doesn’t it? So many businesses grow organically but give little thought to how efficient they are, or the service being offered to clients or customers. In the end poor processes can cost you business, either by creating a poor [...]