Process Improvement

Process improvement or profit improvement as it is sometimes called, looks at the way an organisation does things and then looks to improve that.

Processes are key to an organisation being adaptable and agile. Poor processes cost time, staff motivation and money but many organisations develop over a period of time and do not step back to review whether the way they are working is the the best way for the organisation as it is now.

There are many benefits to looking at process improvement including providing a better customer experience and making money saving.

Why choose us?

We have a huge experience of working in process improvement, having working in a variety of organisations reviewing processes. Often organisations do not understand how much poor processes are holding them back and costing them extra money. For example, one of our clients had a process which required significant staff time to work, as the business grew, more staff time was required and they had to employ temporary staff to cover the additional work. By making a simple change to the way they were working and fully utilising the software they already had in place, they could reduce the staff time spent and save money..

How do we work?

Usually a client has a specific area that they wish to see reviewed as it has become apparent that it is not working effectively, this could be because there is a change in the service being offered or the way that the service is provided. We can review these areas and see where improvements can be made, we’ll look to suggest improvements that fit in with your ideas, budget and staffing levels.

We love to talk about process improvement – we are passionate about making things better – so give us a call for an informal chat to see how we might be able to help you.

020 8720 6585